LVD is a world leader in the design and manufacture of sheet metal fabrication equipment with one of the most comprehensive product offerings in the industry. Its equipment and software provide innovative and integrated metalworking solutions to improve production processes and advance the Smart Factory. 

 

Let’s hear about LVD’s K360 experience with Amelia Dallas – Specialist Headhunter, Machine Tools at Kensington 360.

Damon Horton, Service Manager, LVD North America, shares his insights on why Kensington 360, the best part of the service, and the results.

 

The brief

 

LVD North America needed to strengthen its Field Service team across multiple locations to support customers and maintain service coverage. Previous recruitment efforts had not delivered candidates with the required level of hands-on technical experience. After Amelia shared a well-matched Field Service profile she was already working with, LVD turned to Kensington 360 to access a more specialised network of Field Service Engineers across North America. This resulted in several successful hires who aligned both technically and culturally with the organisation.

 

Why Kensington 360?

 

Amelia first engaged with my colleague, and in the end I reached back out because we needed to hire, and the résumés being sent were a great match for what we were looking for.

That really stood out to me because it felt like Kensington360 understood what we needed. I’ve been disappointed in the past with candidates other recruiters sent, so it was refreshing to work with someone who just got it.

It’s unusual that a recruiter in the UK was consistently sending us the best résumés, but the quality remained high and that’s why I continued to work with Kensington360.

At LVD, we are an OEM that manufactures industrial machinery such as punch presses, brake presses, lasers, and automation equipment, so the people we hire need genuine technical knowledge and experience.

 

About the relationship

 

“The relationship is the biggest differentiator”.

 

Overall, I value the partnership and plan to continue working with Kensington360.

Out of all the recruiters we’ve worked with, Kensington360 has been the best, and they even helped us hire a great manager recently.

The relationship is the biggest differentiator. They make you feel at ease and the one-to-one rapport sets them apart.

 

Best part of the service

 

“Communication has been excellent”.

 

My availability is often stretched because I wear a lot of hats, but Kensington360 works closely with HR and, honestly, if they send a candidate, 99% of the time we move straight to interview because it’s that reliable.

 

Flexibility and results

 

Even with a limited budget, Kensington360 has been strong at understanding our needs and staying flexible as they evolved.

Many of the hires are still with us and have developed with the business.

 

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