Are Field Service Engineers Undervalued in the US Job Market?

Kensington360 has renewed our Recruitment & Employment Confederation accreditation for the 18th year running
The ageing workforce in the US machine tools market is creating challenges that many businesses are already feeling, particularly when it comes to field service engineers.
In this podcast episode, James Field and Amelia Dallas discuss what we’re seeing daily from the market and, more importantly, what companies can do to stay ahead:
• Re-evaluating salary benchmarks before gaps become critical
• Offering realistic travel expectations and better work-life balance
• Investing in structured training to protect long-term service capability
• Recognizing that field service engineers are the face of your business, not just a cost
With over 40% of CNC and machine tool engineers now over 55, waiting to act will only make hiring more difficult and more expensive in the years ahead.
If your business is struggling to recruit, retain, or train top field service talent, feel free to drop me a message. I’d be happy to share insights and explore how we can support your recruitment strategy.
Check out our podcast here